Your Privacy Matters at 70joya
This Privacy Policy explains exactly what personal information 70joya collects when you use our platform, how that information is used, who it may be shared with, and the rights you hold over your own data. We are committed to maintaining the highest standards of data protection for every player across Bangladesh.
Our Privacy Commitments
Before diving into the full legal text, here is a plain-English summary of the six core privacy commitments that every 70joya player can rely on.
SSL Encryption on All Data
Every piece of data transmitted between your device and the 70joya platform is protected by industry-standard TLS/SSL encryption. Your account credentials, payment details, and personal information are never transmitted in plain text.
No Sale of Personal Data
70joya does not sell, rent, or trade your personal information to advertisers or data brokers under any circumstances. Your data is used solely to operate your account, process transactions, and deliver a personalised gaming experience on our platform.
Transparent Data Use
We clearly document every category of data we collect and every purpose for which it is used. If we introduce a new use of your data that is materially different from what is described here, we will notify you and obtain fresh consent where required.
Your Right to Erasure
You may request deletion of your personal data at any time by contacting our support team. Where deletion is legally permissible, we will complete it within 30 days and confirm in writing. Certain records may be retained where required by applicable law or financial regulation.
Secure Data Storage
All personal data held by 70joya is stored on secured servers with access controls, audit logging, and regular vulnerability assessments. Only authorised personnel with a legitimate operational need are permitted to access player data records.
Breach Notification
In the unlikely event of a data breach that affects your personal information, 70joya will notify all impacted players via their registered email address within 72 hours of becoming aware of the incident, along with guidance on protective steps you can take.
Information We Collect
When you interact with the 70joya platform — whether by registering an account, making a deposit, placing a bet, or contacting our support team — we collect certain categories of personal information. The information we collect depends on how you use the platform and is limited to what is necessary for the purposes described in this Privacy Policy.
Information You Provide Directly
When you create a 70joya account, you provide us with registration information including your full name, date of birth, residential address (including city and division within Bangladesh, such as Dhaka, Chittagong, Sylhet, or Khulna), email address, and mobile phone number. You may also provide a copy of identity documents during Know Your Customer (KYC) verification, such as your National Identity Card (NID) or passport.
When you make deposits or withdrawals, we collect payment-related information including your bKash or Nagad mobile wallet number, your bank account details where applicable, and transaction reference numbers. We do not store full card numbers for Visa or Mastercard transactions — these are processed directly by our certified payment gateway partners.
Information Collected Automatically
When you visit or use the 70joya platform, we automatically collect certain technical and behavioural data, including:
- IP address and approximate geographic location derived from it
- Device type, operating system, and browser version
- Pages visited, games played, betting activity, session duration, and click patterns
- Referring URL (the page or search engine that directed you to 70joya)
- Login timestamps, session tokens, and authentication events
Information From Third Parties
We may receive additional information about you from third-party identity verification providers, fraud detection services, and payment processors where this is necessary to verify your identity, prevent fraud, or comply with anti-money laundering obligations. Any third-party data we receive is handled with the same level of care as data you provide directly.
| Data Category | Examples | Collection Method |
|---|---|---|
| Identity Data | Full name, date of birth, NID number | Direct (registration / KYC) |
| Contact Data | Email address, mobile number, postal address | Direct (registration) |
| Financial Data | bKash/Nagad number, bank account, transaction history | Direct (deposit/withdrawal) |
| Technical Data | IP address, device type, browser, session logs | Automatic (platform use) |
| Behavioural Data | Games played, bet amounts, session duration | Automatic (platform use) |
| Communications Data | Support chat transcripts, email correspondence | Direct (support interactions) |
How We Use Your Data
70joya processes your personal data only for specific, documented purposes and only where we have a valid legal basis for doing so. The legal bases we rely on include your consent (given at registration), the performance of our contract with you (operating your player account), compliance with legal obligations (KYC, anti-money laundering), and our legitimate interests in operating a safe and well-functioning gaming platform.
Account Operations
We use your identity and contact data to create and maintain your player account, verify your age and identity, process deposits and withdrawals, authenticate your logins, and communicate important account-related notices such as transaction confirmations, security alerts, and policy updates.
Gaming & Personalisation
Your behavioural and technical data allows us to personalise your experience on the 70joya platform — for example, showing you cricket betting markets most relevant to your location in Bangladesh, recommending slot titles based on your play history, and remembering your preferred language and display settings. Personalisation is entirely optional; you may opt out via your account settings.
Fraud Prevention & Security
We analyse technical and behavioural data to detect and prevent fraudulent activity, money laundering, bonus abuse, and breaches of our Terms & Conditions. This processing is carried out in our legitimate interests and is essential to maintaining a fair and secure platform for all players.
Regulatory Compliance
We are required to process and retain certain categories of your personal data to comply with applicable financial crime, anti-money laundering, and record-keeping obligations. This includes verifying your identity through KYC, monitoring transaction patterns, and retaining financial records for the legally required period.
Marketing Communications
With your explicit consent at registration (or subsequently granted via your communication preferences), we may send you promotional emails and SMS messages about 70joya bonuses, new game releases, and seasonal offers tied to Bangladesh events such as Eid or the BPL cricket season. You may withdraw your marketing consent at any time by clicking "Unsubscribe" in any marketing email or by updating your preferences in your account settings. Withdrawal of marketing consent does not affect the lawfulness of any processing carried out before you withdrew it.
Cookies & Tracking Technologies
The 70joya platform uses cookies and similar tracking technologies (including pixel tags and local storage) to ensure the platform functions correctly, to remember your preferences, and to understand how players use the site so that we can improve it. Cookies are small text files stored on your device by your browser.
Types of Cookies We Use
- Strictly Necessary Cookies: These are essential for the platform to function. They enable core features such as secure login sessions, account authentication, and shopping cart / bet slip functionality. These cookies cannot be disabled without breaking the platform.
- Functional Cookies: These remember your preferences, such as your preferred game category, display language, and notification settings. They are not essential but significantly improve your experience.
- Analytics Cookies: We use analytics cookies to collect aggregated, anonymised data about how players navigate the platform — which pages are most visited, where users drop off, and how long sessions last. This data is used solely to improve the platform and is not linked to your individual identity.
- Security Cookies: These assist our fraud detection systems by identifying unusual patterns of behaviour across sessions, such as multiple login attempts from different IP addresses.
Managing Cookies
You can control and delete cookies through your browser settings at any time. Please note that disabling strictly necessary cookies will prevent you from logging in or using core platform features. Disabling analytics or functional cookies will not affect your ability to play but may reduce the personalisation of your experience. Instructions for managing cookies are available in the help documentation of all major browsers.
Data Sharing & Third Parties
70joya does not sell your personal data to any third party. We share your data only with carefully selected service providers who assist us in operating the platform, and only to the extent strictly necessary for the service they provide. All third-party recipients are bound by data processing agreements that require them to protect your data and use it only for the specified purpose.
Categories of Third-Party Recipients
- Payment Processors: bKash, Nagad, Rocket, Upay, and card payment gateways receive the financial data necessary to process your deposits and withdrawals. Each processor operates under its own privacy policy and applicable Bangladeshi financial regulations.
- Identity Verification Providers: Third-party KYC and age verification services receive your identity documents and verify them against relevant databases. These providers are required to delete your documents once verification is complete.
- Game Providers: Certified game providers including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi receive the minimum data needed to deliver their games — typically a pseudonymous player ID and session token, not your full identity details.
- Fraud & Security Services: Anti-fraud and cybersecurity providers may process technical data (IP addresses, device fingerprints, session patterns) to help us detect and prevent fraudulent activity on the platform.
- Legal & Regulatory Authorities: Where required by applicable law, court order, or instruction from a competent authority in Bangladesh, we may be required to disclose personal data. We will challenge any request we believe to be disproportionate or unlawful.
Data Retention & Security
70joya retains your personal data only for as long as is necessary to fulfil the purposes for which it was collected or to comply with legal, regulatory, or contractual obligations. When data is no longer required, it is securely deleted or anonymised so that it can no longer be linked to you as an individual.
Retention Periods
| Data Type | Retention Period | Reason |
|---|---|---|
| Account & Identity Data | 5 years after account closure | Anti-money laundering obligations |
| Financial Transaction Records | 5 years from transaction date | Financial record-keeping requirements |
| KYC Documents | 5 years after account closure | Regulatory compliance |
| Betting & Game History | 3 years from activity date | Dispute resolution, responsible gaming |
| Support Communications | 2 years from last interaction | Quality assurance, dispute resolution |
| Marketing Consent Records | Until consent is withdrawn + 1 year | Proof of consent |
Security Measures
70joya implements a range of technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction. These measures include TLS/SSL encryption for all data in transit, AES-256 encryption for sensitive data at rest, role-based access controls limiting data access to authorised personnel, regular third-party security audits and penetration testing, two-factor authentication (2FA) for all platform administrative accounts, and real-time intrusion detection and monitoring systems.
While we apply industry best practices, no internet-based platform can guarantee absolute security. We encourage you to protect your own account by using a strong, unique password and enabling 2FA via SMS OTP in your account security settings.
Your Data Rights
As a 70joya player, you hold the following rights with respect to your personal data. To exercise any of these rights, contact our Data Protection team by email at [email protected] with the subject line "Data Rights Request". We will respond within 30 days of receiving your verified request.
- Right of Access: You may request a copy of all personal data we hold about you, along with information about how it is processed.
- Right to Rectification: If any personal data we hold about you is inaccurate or incomplete, you have the right to request that we correct it without undue delay.
- Right to Erasure: You may request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, where you have withdrawn consent, or where processing is unlawful. Some data may be retained where required by applicable law.
- Right to Restriction: You may request that we restrict our processing of your data in certain circumstances, for example while a rectification request is being resolved.
- Right to Data Portability: Where processing is based on your consent and carried out by automated means, you may request a copy of your data in a structured, machine-readable format.
- Right to Object: You may object to processing based on legitimate interests, including profiling and direct marketing. Upon receipt of a valid objection to direct marketing, we will cease such communications immediately.
- Right to Withdraw Consent: Where processing is based on your consent, you may withdraw it at any time. Withdrawal does not affect the lawfulness of processing that occurred before the withdrawal.
We will not charge a fee for handling your request in most cases. Where requests are manifestly unfounded, excessive, or repetitive, we may charge a reasonable administrative fee or decline to act, in which case we will provide written reasons within the 30-day period.
Children's Privacy
The 70joya platform is strictly intended for adults aged 18 and above. We do not knowingly collect personal data from any person under the age of 18. Our registration process includes an age declaration, and we conduct age verification as part of our KYC procedures to prevent underage access.
If we become aware that we have collected personal data from a person under the age of 18 without verifiable parental consent, we will take immediate steps to delete that data from our records, close the associated account, and return any deposited funds to the originating payment method. If you believe that a person under the age of 18 has created an account on 70joya, please contact us immediately at [email protected].
Policy Updates & Contact
70joya reviews and updates this Privacy Policy periodically to reflect changes in our data practices, applicable law, or the services we offer. When we make material changes to this Policy, we will notify registered players by email to the address associated with their account and by posting a prominent notice on the platform for a minimum of 30 days following the change.
The effective date at the top of this page indicates when the current version of this Privacy Policy came into force. We encourage you to review this page periodically. Your continued use of the 70joya platform after the effective date of any revised Policy constitutes your acceptance of the changes.
How to Contact Us
If you have any questions, concerns, or complaints about this Privacy Policy or about how 70joya handles your personal data, please contact our Data Protection team using the details below. We take all privacy enquiries seriously and aim to respond within 3 business days (Bangladesh Standard Time, UTC+6).
- Email: [email protected] (subject line: "Privacy Enquiry")
- Live Chat: Available 24/7 directly on the 70joya platform
- Response Time: Within 3 business days for standard enquiries; within 30 days for formal data rights requests
Play Safely at 70joya
Your personal data is protected every step of the way. Explore 500+ certified games, live cricket betting, and real-money slots — all secured by SSL encryption and processed in BDT. For players aged 18 and above across Bangladesh.